Privacy Agreement

PRIVACY AGREEMENT

1. PARTIES

This Privacy Agreement is concluded between the user (“USER”) who visits, becomes a member of or shops through www.alanyaxxl.com and;

Handan Aydemir - AL ANYAXXL

Address:
Konaklı Mahallesi TiME Center AVM
AL ANYAXXL STORE
Alanya / Antalya / Türkiye

E-Mail:
alanyaxxl@hotmail.com

Website:
www.alanyaxxl.com

hereinafter referred to as the “COMPANY”.

2. SUBJECT OF THE AGREEMENT

This Agreement regulates the confidentiality conditions regarding personal data, commercial information and usage information shared by the USER through www.alanyaxxl.com.

3. PROTECTION OF CONFIDENTIALITY

The COMPANY undertakes to protect the confidentiality of the USER’s personal data.

USER information shall be protected in accordance with:

• applicable legislation,
• Turkish Personal Data Protection Law (KVKK),
• relevant international data protection standards.

4. INFORMATION COLLECTED

The COMPANY may collect the following information:

• Name and surname
• Phone number
• E-mail address
• Billing and delivery address
• IP address
• Order information
• Payment information
• Membership/account information
• Cookie data
• User activity information
• WhatsApp communication records
• Campaign preferences

5. PURPOSES OF USING INFORMATION

Collected information may be used for:

• Managing order processes
• Completing deliveries
• Processing payments
• Customer support services
• Return and exchange procedures
• Campaign and discount notifications
• SMS, e-mail and phone communications
• Advertising and marketing activities
• Improving user experience
• Fulfilling legal obligations
• Preventing fraud and misuse

6. COOKIES

www.alanyaxxl.com uses cookies and similar technologies.

Cookies may be used for:

• improving user experience,
• analyzing website performance,
• optimizing advertising activities,
• remembering user preferences.

The following services may be used on the website:

• Google Analytics
• Meta Pixel (Facebook / Instagram)
• TikTok Pixel
• Remarketing tools
• Advertising performance analysis tools

By using the website, the USER accepts the use of cookies.

7. SHARING OF INFORMATION

USER information may be shared with:

• Cargo and logistics companies
• Banks
• Payment providers
• Accounting consultants
• Technical infrastructure providers
• Advertising and analytics providers
• Official authorities

Information is shared only for service provision and legal obligations.

8. PAYMENT SECURITY

Payment transactions are carried out through secure payment infrastructures.

AL ANYAXXL does not store credit card information within its systems.

Alternative international payment methods may be available for certain countries.

9. INTERNATIONAL DATA TRANSFER

Due to the global structure of the website, some technical service providers may be located outside Türkiye.

Therefore, personal data may be transferred internationally in accordance with applicable legislation.

10. USER RIGHTS

The USER has the right to:

• access personal data,
• request correction,
• request deletion,
• object to processing.

Requests may be sent to:
alanyaxxl@hotmail.com

11. SECURITY

The COMPANY takes necessary technical and administrative measures to protect personal data.

However, no data transmission over the internet can be guaranteed to be completely secure.

12. THIRD-PARTY LINKS

The website may contain links to third-party websites.

AL ANYAXXL is not responsible for the privacy policies of such websites.

13. LEGAL JURISDICTION

This Agreement is governed by the laws of the Republic of Türkiye.

Turkish Law shall apply in disputes.

Authorized courts and arbitration committees are located within the Republic of Türkiye.

In case of translation differences, the Turkish version shall prevail.

14. EFFECTIVENESS

The COMPANY may update this Agreement when necessary.

The updated version becomes effective upon publication on:
www.alanyaxxl.com